This text helps prospective and experienced principals, administrators, and supervisors increase their knowledge and skills through concepts, case-studies, and simulations. Part I presents important theoretical concepts and research findings that can improve educators? problem-solving and leadership effectiveness. Part II consists of over 65 reality-based case studies, ?In-Basket Exercises,? simulations, and role-plays to illustrate problems and issues. The case studies, simulations, and exercises stimulate class discussion and reflection on key issues facing today?s school administrator and offer guidelines for thoughtful problem-solving and resolution. The new edition has been updated to include the most current research on areas such as leadership, as well as refocused chapters to more accurately address real life school situations..