"This crazy redhead is on to something. Her pink Rambler story alone is worth the price of the book." -- Elmore Leonard "Amy Alkon is intellectually promiscuous--and funny as hell." -- Paleopsychologist Howard Bloom, author of The Lucifer Principle We all just suck it up every day. You leave the house for a latte and somebody'll flip you the bird on your way and force their loud cellphone conversation on you once you're there. It doesn't have to be that way, says award-winning syndicated columnist Amy Alkon. Her hilarious stories of in-your-face encounters with rude people and businesses will inspire you to stand up to the boors in your own world. Alkon not only gives the offenders a taste of their own medicine, she delves into anthropology, pscyhology, and behavioral science to figure out why we're rude and how we can stop all the intruding, shoving, and shouting. She ensures that all these rude people get their comeuppance: Lax parents Internet bullies Rude drivers Negligent businesses Telemarketing executives Car thieves Parking space hogs That loud jerk in the drugstore line In this funny, ferocious and freewheeling expose, Alkon gives you the tools you need to confront these abusers and restore common courtesy, respect and good manners to society...one chastened cellphone shouter at a time.