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Measuring Customer Satisfaction and Loyalty: Survey Design, Use, and Statistical Analysis Methods

Author Bob E. Hayes

Format Hardcover

Studio ASQ Quality Press

Category Business

Out of Stock

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Authors

Bob E. Hayes

Additional Info

Release Date: 2008-07-18
Studio: ASQ Quality Press
Format: Hardcover
ISBN: 9780873897433

No copies of this item are currently available.

Measuring Customer Satisfaction and Loyalty: Survey Design, Use, and Statistical Analysis Methods

Out of Stock

Authors

Additional Info

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