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Managing Quality Service In Hospitality: How Organizations Achieve Excellence In The Guest Experience (Hospitality Management)

Author Robert C. Ford

Format Hardcover

Studio Delmar Cengage Learning

Category Business

Out of Stock

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Available Copies Details

Authors

Robert C. Ford, Michael C. Sturman, Cherrill P. Heaton

Additional Info

Release Date: 2011-02-14
Studio: Delmar Cengage Learning
Format: Hardcover
ISBN: 9781439060322

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Managing Quality Service In Hospitality: How Organizations Achieve Excellence In The Guest Experience (Hospitality Management)

Out of Stock

Authors

Additional Info

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